In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the following details of the website operator are disclosed:
Thane–Belapur Rd, TTC Industrial Area,
Turbhe MIDC, Turbhe, Navi Mumbai,
Maharashtra 400703, India
grievance@sumitool.com
1. Website Operator
This website and the SHIN B2B Online Store platform are owned and operated by Sumitomo Electric Hardmetal India Pvt. Ltd. (hereinafter "SHIN"), a company incorporated under the Companies Act, 2013 and a subsidiary of Sumitomo Electric Industries, Ltd., Japan.
2. Intellectual Property
All intellectual property rights in the content of this website — including but not limited to text, graphics, product images, technical data, catalogs, software, and the SHIN platform — are owned by or licensed to SHIN or Sumitomo Electric Industries, Ltd. The Sumitomo Electric name, logo, and related marks are registered trademarks. Unauthorised use, reproduction, or distribution of any content on this website is strictly prohibited and may constitute an infringement of applicable intellectual property laws.
3. Disclaimer of Warranties
The information on this website is provided in good faith for general informational and B2B transactional purposes. While SHIN endeavours to ensure accuracy, we make no warranty, express or implied, as to the completeness, accuracy, or fitness for a particular purpose of any information on this site. Technical specifications, pricing, and product availability are subject to change without notice.
SHIN shall not be liable for any direct, indirect, or consequential loss arising from reliance on information contained on this website or from any interruption, error, or omission in the operation of the platform.
4. Links to Third-Party Websites
This website may contain links to third-party websites for your convenience. SHIN does not endorse or take responsibility for the content, privacy practices, or accuracy of any linked third-party site. Access to linked sites is at your own risk.
5. Product and Technical Information
All product specifications, cutting data, and application recommendations published on this website are provided as general guidance. Actual performance may vary depending on workpiece material, machine condition, cutting parameters, and operator skill. SHIN recommends consulting our technical support team before applying any tooling recommendation to production use.
6. Regulatory Compliance
SHIN complies with all applicable Indian regulations governing B2B e-commerce and online platforms, including:
- The Information Technology Act, 2000
- The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
- The Consumer Protection (E-Commerce) Rules, 2020 (to the extent applicable to B2B transactions)
- The Central Goods and Services Tax Act, 2017
- The Companies Act, 2013
7. Grievance Redressal
In accordance with Rule 3(2) of the IT (Intermediary Guidelines) Rules, 2021, a Grievance Officer has been designated to address complaints or concerns related to this website or its content. You may contact the Grievance Officer at grievance@sumitool.com. Grievances will be acknowledged within 24 hours and resolved within 15 days of receipt.
8. Jurisdiction
Any disputes arising out of or in connection with the use of this website shall be subject to the exclusive jurisdiction of the courts at Navi Mumbai, Maharashtra, India, and shall be governed by the laws of India.
9. Updates to This Notice
SHIN reserves the right to update this Legal Notice at any time. The current version is always accessible at this URL. Users are encouraged to review this notice periodically.